Web Accessibility Statement

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Alquiler Vacacional S.Coop is committed to making its website accessible, in accordance with Royal Decree 1112/2018, of September 7, on the accessibility of websites and mobile applications of the public sector.

This accessibility statement applies to the website https://eljardindecastillo.com:

Compliance Status

This website is partially compliant with RD 1112/2018 due to exceptions and non-conformities in the aspects indicated below.

Non-Accessible Content

The following content is not accessible for the following reasons:

  • Non-conformity with RD 1112/2018

There is audiovisual content that does not include audio description or an alternative medium [Requirement 1.2.3 Audio Description or Alternative Media] and recorded audio description [Requirement 1.2.5 Recorded Audio Description].

There may be occasional code editing errors on some web pages. [4.1.1 Processing]

Some user interface components may not be correctly labeled. [4.1.2 Name, Function, Value]

  • Disproportionate Burden

Not applicable.

Content Not Covered by Applicable Legislation

There may be office documents in PDF or other formats published before September 20, 2018, that do not fully comply with all accessibility requirements, although efforts have been made to ensure that most of them do.

Preparation of this Accessibility Statement

This statement was prepared on August 24, 2023. The method used to prepare the statement was a self-assessment carried out by the organization itself.

Comments and Contact Information

You can make communications regarding accessibility requirements (Article 10.2.a of RD 1112/2018), such as:

  • Reporting any possible non-compliance by this website.
  • Transmitting other accessibility difficulties with content.
  • Submitting any other inquiries or suggestions for improving website accessibility.

via email at info@eljardindecastillo.com or by phone at (+34) 956211312.

You can file:

  • Complaints regarding compliance with the requirements of RD 1112/2018 or
  • Requests for accessible information regarding:

– Contents that are excluded from the scope of RD 1112/2018 as established by Article 3, paragraph 4.

– Contents that are exempt from compliance with accessibility requirements due to imposing a disproportionate burden.

In the Request for Accessible Information, you must clearly specify the facts, reasons, and request that demonstrate it is a reasonable and legitimate request.

Complaints and claims about accessible information will be handled via email at info@eljardindecastillo.com and will be received and processed by El Jardín de Castillo.

Enforcement Procedure

If, after making a request for accessible information or complaint, it has been rejected, you disagree with the decision made, or the response does not meet the requirements outlined in Article 12.5, you may initiate a claim. Similarly, a claim can be initiated if twenty business days have passed without receiving a response.

The claim can be filed through the Generic Instance of the Electronic Headquarters of the Ministry of Economic Affairs and Digital Transformation, as well as through other options provided in Law 39/2015, of October 1, on the Common Administrative Procedure of Public Administrations. Claims will be received and processed by the Subdirectorate General for Inspection of Services of the Ministry.

Optional Content

This portal is designed to allow you to change the text size and color, as well as the page background, using the standard configuration options of your web browser.

If you want to change the font size of the text in the major graphical browsers, use the following menus:

  • Internet Explorer, Mozilla, and Firefox: View > Text Size
  • Opera: View > Zoom
  • Safari: View > Make Text Bigger
  • Chrome: Control the current page > Text Size
  • To modify the size of everything on the page:

– Ctrl + + to increase it
– Ctrl + – to decrease it
– Ctrl + 0 restores the original text size

If you want to override the style sheet or modify text color, you can refer to the WAI page on “How to Change Text Size or Colors,” which can be read in Spanish at ¿Cómo cambiar el tamaño del texto o colores?”